The stacked three-layer steam pot is made up of a soup pot, a steamer basket, and a steam tray, and it can steam and cook at the same time, saving time and effort. Its moderate size and generous available space make it ideal for family use. It's ideal for stewing soup, making sauces, steaming fish, and vegetables, or steaming baby food.
It is compatible with a wide range of stoves, including gas stoves, induction stoves, solar stoves, electric stove wires, and so on. It has a flat and thick bottom that can be heated evenly and quickly. The distribution of steam holes is uniform and dense, allowing more water vapor to pass through and reducing the upper layer's steaming time.
SPECIFICATIONS:
Layers:Triple
Sheet Size:24cm
Type:Double Boilers
Material:Stainless steel
Shipping
Order Processing Time
All our orders are processed and shipped out within 3-5 business days.
After the order is shipped out and received by the carrier, we will update you with a Track-and-Trace code with which you can follow your package and see the remaining shipping time.
Please allow 4 to 8 hours for the tracking information to update.
2. Shipping Address Changes
If you would like to change the shipping address for your order, please contact us by email and include your new shipping address. Once the order is shipped, we can not alter the shipping address anymore.
3. Shipping Methods, Costs, and Delivery Times
Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order.
We provide 1 shipping options:
The shipping methods and delivery times per region are represented by the following table:
Delivery times are usually on the shorter side but please be aware that shipping times can become longer in case your order is placed during busier periods such as near Christmas or Thanksgiving.
Countryor Region
Standard
USA
9-20 Business days
Canada
9-20 Business days
Europe
9-20 Business days
Australia
9-20 Business days
4. Packages Damaged, Lost, or Missing While in Transit
If you have a suspicion of your parcel being lost or missing while in Transit, please contact us by email. We can contact the shipping company to investigate the issue.
If your package has indeed gone missing, we will send you a new one free of charge or send you a full refund.
If your package has arrived damaged, contact us and we will provide a replacement or refund as soon as possible.
5. Returns and Refunds
mussuHome will happily accept returns due to change of mind as long as the request is received by us within 14 days.
The item must be returned to us in the original packaging, unopened, and unused.
The return shipping costs will be paid by the customer. Once we receive the package, the refund will be processed and you will receive the full value of the product as a refund.
For our full Returns and Refunds policy, we refer you to RETURNS AND REFUNDS POLICY
7. Customer Service
For questions, support, problems, or warranty claims, please contact us by email at support@mussuhome.com
